Privacy Policy

Last updated: May 21, 2026

1. Who We Are

iiiCOM is a Push-to-Talk communication service designed for real-time voice communication through internet-based channels, including Global, Local, Private, and Company rooms.

For privacy-related questions, you can contact us at: support@iiicom.online

2. Information We Collect

Depending on how you use the app, we may collect the following types of information:

Account and Profile Information

• User ID, public code, display name, and account status.
• Membership or subscription status.
• Company membership information if you are connected to a company account.

Device and App Information

• Device type, operating system, app version, device language, and app language.
• Technical logs needed for security, troubleshooting, performance, and service reliability.

Location Information

• Location data may be used when you enable location-based features, such as Local rooms, SOS, emergency alerts, or company safety features.
• Location access is only used when needed for app functionality and when permission is granted on your device.

Voice and Communication Data

• The app transmits live voice communication when you use Push-to-Talk features.
• In some company or enterprise environments, voice recording or archiving features such as VDR – Voice Data Recorder may be enabled by the company administrator where legally permitted.
• If recording, monitoring, or archiving is enabled, it is intended for operational, safety, support, compliance, or legally authorized purposes.

Payment and Subscription Information

• Purchases and subscriptions may be processed through Google Play.
• We may receive purchase tokens, product identifiers, subscription status, expiry dates, and related verification data from Google Play in order to activate or verify your membership.
• We do not store your full payment card details.

3. How We Use Information

We use collected information to:

• Provide Push-to-Talk communication services.
• Authenticate users and protect accounts.
• Manage memberships, subscriptions, vouchers, and company access.
• Enable Local rooms, Private rooms, Company rooms, SOS, emergency alerts, and safety features.
• Improve app stability, security, performance, and user experience.
• Detect abuse, unauthorized access, fraud, or misuse of the service.
• Comply with legal obligations and lawful requests where applicable.

4. Company and Enterprise Use

If you use iiiCOM through a company, organization, or enterprise account, your company administrator may have access to certain information related to your company account, company rooms, presence status, room activity, SOS alerts, emergency alerts, and features enabled for that company.

Company administrators are responsible for using these features in accordance with applicable laws, internal policies, employee notices, and required permissions.

5. Sharing of Information

We do not sell your personal information. We may share limited information only when necessary:

• With service providers that help us operate the app, hosting, storage, analytics, security, or communication infrastructure.
• With Google Play for purchase and subscription verification.
• With your company administrator when you use company-managed features.
• When required by law, legal process, court order, or authorized government request.
• To protect the rights, safety, and security of users, the public, our service, or our company.

6. Data Storage and Security

We use reasonable technical and organizational measures to protect user information against unauthorized access, loss, misuse, or alteration. However, no internet-based service can be guaranteed to be completely secure.

Data may be stored on secure servers and cloud infrastructure used to operate the service.

7. Data Retention

We keep information only as long as needed for the purposes described in this Privacy Policy, including service operation, account management, security, support, billing verification, legal compliance, and dispute resolution.

Company-related records, including VDR recordings or emergency-related records, may be retained according to company settings, service plans, legal requirements, or operational needs.

8. Your Choices and Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or request a copy of your personal information.

You can contact us at support@iiicom.online for privacy requests.

9. Permissions Used by the App

The app may request device permissions, including:

• Microphone: required for Push-to-Talk voice communication.
• Location: required for Local rooms, safety, SOS, and emergency-related features when enabled.
• Notifications: used for service alerts, room activity, SOS, emergency alerts, and important updates.
• Network access: required to connect to iiiCOM servers and communication infrastructure.

10. Children’s Privacy

iiiCOM is not intended for children under the minimum age required by applicable law. We do not knowingly collect personal information from children without appropriate consent.

11. International Users

Your information may be processed or stored in countries other than your country of residence. By using the service, you understand that information may be transferred and processed where our servers, service providers, or business operations are located.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page. Continued use of the service after changes means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: support@iiicom.online